The objective of this system is to track and provide services to citizens for any complaints, cases and grievances.

This end to end solution of case and grievance management system allows cases and complaints to be logged into a single repository with the help of various means viz. Web, Phone & SMS.

The solution enables governments to improve their justice systems by automating court processes, monitoring case activities, and supporting decision-making through the use of real-time data and analytics. It also strengthens the accessibility and integrity of the justice system by enabling citizens to interface electronically with judicial bodies and services.

The solution provides a complete set of functionality that includes online data entry, analytics, reporting, workflow management and system administration.